Darwin Waterfront achieves Accessible Tourism Accreditation

The Darwin Waterfront Corporation has taken significant steps to ensure that its waterfront precinct is a welcoming destination for all visitors, regardless of their physical limitations, disabilities, or age.

The corporation's commitment to improving accessible offerings has led to its recent achievement of Accessible Tourism Accreditation under the Quality Tourism Framework (QTF).

Key Accomplishments:

1. QTF Accessible Online-Assessment Program: The corporation has completed the requirements as per program to ensure compliance of accessibility standards. This program provides travellers with the information they need to make informed decisions that cater to their individual needs.
2. Mobi-Mat® Roll-Out: The Darwin Waterfront has taken proactive measures to enhance accessibility, including the automatic deployment of Mobi-Mat® for patrons at the saltwater Recreation Lagoon. This feature ensures that visitors can easily access the lagoon without needing to request assistance.
3. Priority Seating Area: At the Wave Lagoon, a 'priority seating area' has been established by the water’s edge. This area is equipped with shade and offers direct access to the water via complementary use of a wheelchair provided. Additionally, Companion Cards are accepted for support carers, exempting them from admission fees.
4. Website Enhancements: The corporation has made improvements to its website to promote accessible offerings. Widget features have been introduced to facilitate easier navigation, and a dedicated Accessible Destination Guide and map are available online at www.waterfront.nt.gov.au.
5. Accessibility Guides for Restaurants and Cafes: Collaborating with Hospitality NT and Flare Access, the corporation is currently supporting the development of venue-specific accessibility guides for all restaurants and cafes at the Waterfront. These guides will soon be publicly available, enhancing the dining experience for all visitors.
6. Changing Places Compliant Public Toilet: Construction is underway for the Northern Territory's first-ever Changing Places compliant public toilet facility in the parklands. Expected to be completed by December 2023, this facility will feature an adult-sized change table, hoist, and more circulation space catering to individuals with high support needs.
7. Sensory-Focused Family Events: The corporation plans to incorporate more sensory-focused free family events and activities to create a more inclusive community. This is following the recent success of the free Rainbow Monkey’s Sensory Days offered during the mid-year school holiday program.

Statement from Alana Madden, Darwin Waterfront Access & Inclusion Champion

Alana Madden emphasised the importance of their commitment to improving accessibility. Ms Madden highlighted that these efforts have already made a positive impact on people's lives, citing this year’s introduction of the wheelchair gondola at the Ferris Wheel as an example of a simple but meaningful change that enhances inclusivity.

The Darwin Waterfront Corporation's commitment to improving accessible offerings reflects its commitment to ensuring that the Darwin Waterfront remains a welcoming and enjoyable destination for everyone to enjoy.